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  • Group: ACE Reports

Message for the Trade: February 11, 2009
The Performance Measure and Transaction reports are fully updated in the ACE Reports. Please open an ACE trouble ticket with the ACE Helpdesk if you are still experiencing any issues retrieving data ...

  • Group: ACE Reports

Current AD HOC Reporting Functionality
ACE Report users are intermittently experiencing a “Could not download the universe” error message in the ACE Reporting tool when accessing the AD Hoc Reporting functionality. When a user clicks on ...

  • Group: ACE Reports

Resolved - ACE Reports Now Available with No Issues
System updates for ACE Reports have been completed. Trade users may access reports with no ...

  • Group: ACE Reports

New ACE Reports Documentation Posted to ACE Reports Landing Page
Updated versions of the ACE Reports Data Dictionary and the ACE Reports Catalog are now available on the ACE Reports Landing Page, which can be accessed at this link: ...

  • Group: ACE Reports

Reports Tool for Truck Carriers
Here is the URL for the Reports Tool for Carriers ...

  • Group: ACE Reports

Important Update Regarding Reports
ACE was experiencing a nationwide problem impacting the Trade. Users were unable to launch the ACE Reports tool and intermittently received an error message. Restoration of the ACE Reports ...

  • Group: ACE Reports

ACE Reports Update
Trade users may experience intermittent ACE Reports access issues today due to a required system update. The ACE Development team is currently monitoring this system update and working to resolve ...

  • Group: ACE Reports

ACE Reports issues, Thursday, May 11, 2017
CBP is currently experiencing technical issues that are impacting the processing time of ACE Reporting capabilities in certain subject areas: - Cargo Release - PGA Message Set – Cargo - PGA ...

  • Group: ACE Reports

RESOLVED: ACE Reports Issues
As of the end of this weekend's ACE Maintenance window, ACE has RESOLVED the technical issues that had caused unexpected delays in retrieving Reports results in the following subject areas, as ...

  • Group: ACE Reports

Use Internet Explorer version 11 for ACE Reports
Some users have been unable to launch ACE Reports after the migration to Business Objects 4.2 Service Pack (SP) 5 which was completed on Monday, September 10, 2018. If you experience this issue, ...

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