U.S Code last checked for updates: Jun 12, 2024
§ 5721.
In general
Rules required
Substantial similarity to credit billing
Treatment of rule
Rulemaking schedule and procedure
Correction of billing errors and correction of credit reports
In prescribing rules under this section, the Commission shall consider, with respect to telephone-billed purchases, the following:
The initiation of a billing review by a customer.
Responses by billing entities and providing carriers to the initiation of a billing review.
Investigations concerning delivery of telephone-billed purchases.
Limitations upon providing carrier responsibilities, including limitations on a carrier’s responsibility to verify delivery of audio information or entertainment.
Requirements on actions by billing entities to set aside charges from a customer’s billing statement.
Limitations on collection actions by billing entities and vendors.
The regulation of credit reports on billing disputes.
The prompt notification of credit to an account.
Rights of customers and telephone common carriers regarding claims and defenses.
The extent to which the regulations should diverge from requirements under the Truth in Lending and Fair Credit Billing Acts [15 U.S.C. 1601 et seq., 1666 et seq.] in order to protect customers, and in order to be cost effective to billing entities.
(Pub. L. 102–556, title III, § 301, Oct. 28, 1992, 106 Stat. 4191.)
cite as: 15 USC 5721